Last updated October 22, 2026

Privacy Policy

Recall Radar needs to know a little about your household to tell you which recalls matter to you. This policy explains what we collect, why, and the choices you have. It applies to the Recall Radar website and service operated by Safety Works, LLC("Recall Radar", "we", "us").

In short

  • We collect your account details and the household profile you choose to give us.
  • We use it to match recalls to your household and send you alerts.
  • How we may share your information is described in section 4, "How we share information".
  • You can ask us to access, correct or delete your information at any time.

This summary is for convenience. The full text below is what applies.

1. Information we collect

Information you give us

  • Account details: your first name, last name, email address and password.
  • Household profile:the information you add about the people, pets, foods, children's products, consumer products, medications and medical devices in your home. This can include health-related details such as allergies, dietary needs and medications.
  • Billing details: if you choose a paid plan, our payment processor, Stripe, collects your card details. We never see or store your full card number. Stripe shares with us your plan, payment status, billing period and the last four digits and expiry date of your card.
  • Support messages: anything you include when you contact us.

Information collected automatically

  • Login token: when you sign in, your browser stores a token in local storage so you stay logged in. Logging out or clearing your browser data removes it.
  • Technical data: like most websites, our servers may record basic information such as IP address, browser type and pages requested, for security and troubleshooting.

2. How we use your information

  • To create and secure your account.
  • To compare recalls with your household profile and send you the alerts that match.
  • To respond to support requests and subscription enquiries.
  • To keep the service running, fix problems, prevent abuse, and improve the accuracy of our matching.
  • To send service messages, such as password resets or important changes to these terms.
  • To comply with the law.

Allergy, dietary and medication details are sensitive. We use them to identify recalls that may affect your household. Any sharing of this information is covered in section 4, "How we share information". You choose what to include, and you can remove it from your profile at any time. Recall Radar is not a healthcare provider, and adding this information does not create a doctor-patient or pharmacist relationship.

4. How we share information

Placeholder: data sharing terms

The terms describing how Recall Radar may share the information you provide will be added here.

We also share information:

  • With service providers who help us run Recall Radar, such as hosting, email delivery and payment processing (Stripe), under agreements that limit their use of it to providing services to us.
  • When required by law, or to protect the rights, safety and security of our users, the public or Recall Radar.
  • As part of a merger, acquisition or sale of assets, in which case this policy will continue to protect your information.
  • With your permission.

5. Cookies and tracking

We currently use browser local storage only to keep you logged in. We don't use advertising cookies. If we add analytics or other tracking tools in the future, we'll update this policy first.

6. How long we keep information

We keep your account and profile while your account is active. If you ask us to delete your account, we'll delete or anonymize your information within a reasonable period, except where we need to keep some records to meet legal obligations, resolve disputes or prevent abuse.

7. Security

We use administrative, technical and physical safeguards designed to protect your information, including encrypted connections between your browser and our servers. No system is perfectly secure, so please use a strong, unique password and tell us right away if you think your account has been compromised.

8. Your choices and rights

You can:

  • Review and update your household profile by logging in.
  • Ask for a copy of the personal information we hold about you.
  • Ask us to correct or delete your information, or close your account.
  • Unsubscribe from alerts or non-essential emails.

Depending on where you live, state privacy laws may give you additional rights. To make a request, email [email protected]from the address on your account. We may need to verify your identity before acting on it, and we won't treat you differently for exercising your rights.

9. Children's privacy

Recall Radar is intended for adults. We don't knowingly collect personal information directly from children under 13. Parents and guardians may add details about their children's products and needs to their own household profile so we can match relevant recalls. If you believe a child has created an account, contact us and we'll delete it.

10. Changes to this policy

We'll update this page when our practices change and revise the "Last updated" date above. If a change is significant, we'll let you know by email or with a notice on the site before it takes effect.

11. Contact us

Questions about privacy? Email [email protected] or use our support page.